At ALIVE Studios, we are committed to protecting the privacy and security of our clients and visitors to our website. This privacy policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.
Information We Collect
We may collect personal information from you when you visit our website, interact with us via email or phone, or use our services. The information we collect may include your name, email address, phone number, company name, and any other information you provide to us.
We may also collect non-personal information automatically, such as your IP address, browser type, device type, and website usage data. This information is collected using cookies and similar technologies and is used to improve our website and services.
How We Use Your Information
We may use your personal information to:
Provide you with our services, including architectural visualization and design services
Respond to your inquiries and communicate with you about our services
Process payments and send invoices
Improve our website and services
Comply with legal obligations
We may also use your personal information to send you marketing communications, such as newsletters and promotions, but only if you have given us your consent to do so.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors and hosting providers. These service providers are required to keep your personal information confidential and are not allowed to use it for any other purpose.
We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Your Rights
You have the right to access, correct, or delete your personal information that we have collected. You may also have the right to restrict the processing of your personal information or object to our processing of your personal information.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
Changes to this Policy
We may update this privacy policy from time to time. If we make significant changes to this policy, we will notify you by posting a notice on our website or sending you an email.
Contact Us
If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at: hello@alivestudios.com.au